Customer Engagement Platforms

SIMS has all the resources to increase your sales by designing platforms and processes for B2B and B2C environments.

Marketed under the name ‘Simplify’ we will help you build greater engagement with your customers.

Simplify is a marketing platform that generates continuous engagement between you and your customers. It combines research, analysis, and digitally-driven personalised publishing to drive a truly one-to-one experience.

Gather Insight

Simplify starts with four key activities:

  • Customer Research 
  • Stakeholder Research
  • Cost Modelling
  • ROI Planning

These allow us to create a holistic programme of digitally-driven, integrated communications, designed to build deep brand engagement.

Apply Innovation

Our seamless technology platform creates a programme of continuous, personalised communication with your customers. Through these interactions we help you to understand what turns a customer into a loyal brand advocate and provide rich, actionable insight.

  • Ever changing, content driven “magazine”
  • E-commerce
  • Reward-driven engagement
  • Integrated gamification

As part of the complete brand engagement package, SIMS can provide Point-Of-Sale materials, customer data, and local marketing opportunities.

Create Influence

Collecting actionable, behavioural and transactional data from your customers enables us to see what drives their decision-making. We can use this knowledge to make your marketing more effective. With each campaign iteration, the performance and value delivered by your marketing will improve.

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