Our approach to client management is simple. Our dedicated account management team will place themselves at the heart of your business to ensure you receive effective project and supplier management.
Whether you want us to sit in your offices or stay based at our central offices in London we will actively manage every aspect of the procurement process ensuring you’re not bogged down in the process of selecting the best suppliers.
We are determined to firmly understand our clients’ business and all our dedicated account managers follow a 4 step approach:
In order to fully understand your requirements and to design the most effective solution, we carry out an audit of current processes. If we are looking to introduce a new marketing initiative we will carry out a discovery programme to fully understand your working environment.
This phase identifies all the human, physical and systems resources we need to put in place in order to effectively deliver the project to your expectations.
Where we turn plans into reality. We handle the creative process, overcome the technical hurdles and marshal the supply chain to create communications designed to match your ambitions.
We manage the practicalities of print and distribution. We time your communications, analyse results and help you keep track of your campaigns in real time.